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Troubleshooting

Reporting a bug the fastest way

Use in-app Feedback for anything urgent; open a ticket for anything you need to track over time.

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Two ways to report

For anything in the moment, use the in-app Feedback button — it attaches diagnostics like your browser, screen size and the page you were on automatically.

If you want a written record you can follow up on and check the status of, submit a support ticket in the "Bug" category instead, describing what you expected to happen and what happened instead.

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